Reply To: Dr. Vinyls Working Together

To all techs and owners,

In our Franchise we do a something to help each other out. There are currently 15 techs in our group, and we do a lot of driving. We travel the highways and interstates over a 5-state area. Because we are normally traveling familiar routes, we don’t always use our GPS for directions. This can sometimes cause problems because of unexpected traffic delays due to accidents or construction. So, to help each other out if we get into some kind of traffic delay, we send out a group text to all our techs to alert them to whatever situation is occurring. That way other techs can take an alternative route or at least check the GPS before driving into a delay.

While I am not a fan of Group Texts, they do have their perks. One downside of Group Texts is everyone getting “dinged” each time someone “likes” a text you send. If you choose to alert your techs in this manner it is beneficial to train them not to like or respond to the text unless of course they have something to add that would be beneficial to the group.

Now your Franchise might have only one or two techs, and you may think group texts are not going to be beneficial for your group. If that is the case, think bigger. Include your neighboring Franchises in the group. Assuming they want to act collectively, it could be a great help to all.

I know it may be seen as a small thing but anything we can do to help each other out can be quite beneficial to all. This idea isn’t only limited to traffic snares but can include incoming inclement weather or new products found by techs to replace backordered ones. The possibilities are many.

At our Franchise we try to monitor all frequencies because we can use all the help we can get. This not only helps us as a group but brings a feeling of unity to our cause. Our motto is “We are all in the same boat.” It just takes one simple helping hand to remind us all that we can make someone’s day a little easier. You never know when the one who needs the help will be YOU!

Mitch Reid
The Wandering Upholsterer
All Who Wander Are Not Lost